Contact Us
Here are some ways you can get in touch
Need Help?
Texas
| Monday - Friday | 8:00 a.m. to 8:00 p.m. |
| Saturday | 9:00 a.m. to 5:00 p.m. |
| Sunday | 12:00 p.m. to 5:00 p.m. |
Customer Support
If you prefer to email us, you can email our customer service team at:
Need Help?
California
| Monday - Friday | 8:00 a.m. to 7:00 p.m. |
| Saturday | 10:00 a.m. to 5:00 p.m. |
| Sunday | Closed |
Customer Support
If you prefer to email us, you can email our customer service team at:
Need Help?
Florida
| Monday - Friday | 9:00 a.m. to 6:00 p.m. |
| Saturday | 9:00 a.m. to 6:00 p.m. |
| Sunday |
Customer Support
If you prefer to email us, you can email our customer service team at:
Make a
Claim
- For Texas PolicyTo report a claim, you may call our Claim Center at 1-888-224-7740 or make a claim online.
- For California PolicyTo report a claim, you may call our Claim Center at 1-800-272-3922 or make a claim online.
- For Florida PolicyTo report a claim, you may call our Claim Center at 1-844-776-4361 or make a claim online.
Need Help?
Roadside Assistance
Roadside Assistance : 1-888-649-8029
Need Help?
Connect
Corporate Office
- HEADQUARTERS:Pronto General Agency LTD
P.O. Drawer 3267
Brownsville, TX 78523-3267 - HOURS:Mon - Fri: 8:00am - 5:00pm
Saturday Closed
Sunday Closed
5.3+ Million
Total Customers Served
409,968+
Customer Service calls
1+ Billion
Total Amount Paid in Claims